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Products are being excluded for a return even if I have not added a product tag/product has no tag
Products are being excluded for a return even if I have not added a product tag/product has no tag
Andrej Janev avatar
Written by Andrej Janev
Updated over a week ago

  1. Go to Return-Settings / General / Product Tags

  2. Make sure that there are no blank lines or whitespaces in the textfield other than the product-tags you have added

  3. If you haven't added any product-tags there should be not a single character in the textfield

  4. Click save and try again.

That should resolve the issue.

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