Orders with Phone Numbers
Andrej Janev avatar
Written by Andrej Janev
Updated over a week ago

Do you support orders where the customer has only entered their phone number at the checkout?

Yes, we do. Customers can enter their phone number or their ZIP code in this case and go through the returns process. We will check for their current email address during the returns process to communicate all return-related updates. SMS are not made for things like file attachments such as shipping labels, etc.

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