Embed code - pay attention to the identifier of your store (details in video)
<iframe frameborder="0" width="100%" height="600px" src="https://returns.richcommerce.co/return/new?c=YOUR_IDENTIFIER_HERE"></iframe>
You can find the identifier in the Rich Returns > Brand Settings > Copy link.
ℹ️ Make sure to use a full-width element if possible to allow the embed as much space as possible. Narrow themes will break the layout.
ℹ️ Important: there are thousands of different themes. If you run into issues with your theme and embedding the portal, use any of these alternatives which offer the best layout:
Select a plan with access to our custom-domain feature that gives you something like returns.yourBrand.com. We'll set this up for you.
Link to your returns center instead of embedding it. This is what the majority of our merchants do and it works great for them from Shopify Basic to Shopify Plus.