All Collections
Back In Stock
How do I change the 'from' email address?
How do I change the 'from' email address?

Instructions for adjusting the 'from' email address

Satendra Shrivastava avatar
Written by Satendra Shrivastava
Updated over a week ago

Whenever a notification email is sent to your customers, the FROM address that is used can be changed by doing the following:

1. From the Back in Stock - Restock Alerts.

2. Go to Customize-> Email Template

3. On Email Settings, go to From Email Address

4. Once the, update it your new email address

Note: Using Yahoo or Hotmail email addresses may cause issues with email delivery. Use your company domain email address. Also, make sure to double-check the new ‘From’ email avoiding any typos to ensure email delivery.

Did this answer your question?