All Collections
Rich Returns
Billing and Account
I was billed during the free trial
I was billed during the free trial
Andrej Janev avatar
Written by Andrej Janev
Updated over a week ago

This is likely related to a switch to a paid plan during your free trial.

If the subscription/plan is changed (repeatedly) in our dashboard after the initial start of the trial between different plans, then a charge will naturally occur.

As noted in our dashboard "Note that on changing your plan during the free trial the billing cycle for the new plan will start immediately."

Did this answer your question?