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Are Exchange Orders created automatically?
Are Exchange Orders created automatically?
Andrej Janev avatar
Written by Andrej Janev
Updated over a week ago

At the moment: no. They can be created with a single click in our dashboard as an order or draft order. This is because merchants generally have two different workflows for exchanges that differ from merchant to merchant.

  • blocking inventory

    • create the exchange order after the return has been created, but the item has not been received, yet

  • not blocking inventory

    • complete the exchange order when the item is received

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