REQUIREMENT: You must have Shopify Plus

The code snippet allows Address Validator to load during checkout rather than post-checkout on the Thank You page.

Q: What is the checkout.liquid template file?

A: The checkout.liquid template file allows merchants to customize and to add functionality to the checkout experience.

Q: Where is the checkout.liquid template file?

A: The checkout.liquid template file can be found on your Shopify dashboard → Online StoreThemes. If you do not see the checkout.liquid template file and have Shopify Plus, please contact Shopify support and ask them to activate the file for your account. This request just takes a few minutes and must come from the store owner.

Q: I inserted the code snippet, but why isn't the app loading?

A: Make sure you do the following:

  • Insert the code snippet directly below the {{ checkout_scripts }} line in the checkout.liquid template file

  • Click the Save button on the Shopify dashboard after inserting the code snippet

  • Toggle the first option on the Address Validator dashboard → Location of Address Prompts box

  • Go to your checkout with a new incognito browser and try again

If you still do not see the app loading, please contact Shopify support and ask them to activate the checkout.liquid template file.

Q: Can I talk to someone?

A: Absolutely - we are more than happy to help! Please contact us via any of the channels:

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