Why do I see grey squares?
Jonathan Biri avatar
Written by Jonathan Biri
Updated over a week ago

Usually, that means you are trying to view an app or a custom element.

Some elements are wrapped inside iFrames which means we do not have access to their code, and can not technically record them in the view.

That does not mean they won't show, it just means they would not be presented inside a recording.

Did this answer your question?